Shipping policy
Thank you for shopping with Brightsteps & SenHub.
Processing Time Orders are typically processed within 1-3 business days.
Delivery Times
- UK Standard: 3-7 business days
- UK Express: 1-3 business days
- Europe: 7-14 business days
- International: 10-21 business days
Delivery times are estimates and may vary depending on your location and the supplier.
Shipping Costs Shipping costs are calculated at checkout based on your location and chosen delivery method.
Order Tracking Once your order has been dispatched, you will receive a confirmation email with tracking information where available.
Delays We are not responsible for delays caused by customs, postal services, or other circumstances outside our control.
If you have any questions about your order, please contact us at garth@porterfamily.co.za.