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Legal notice
Legal notice
This website is operated by BRIGHTSTEPS&SENHUB LIMITED, a private limited company registered in England and Wales.
Company number: 17331910
Email: contact@brightstepssenhub.com
Website: www.brightstepssenhub.com
About our business
BrightSteps & SenHub is an online retailer offering clothing, footwear, accessories, sensory products and other consumer goods. Some products are fulfilled and shipped by third-party suppliers. Your purchase contract remains with BRIGHTSTEPS&SENHUB LIMITED unless clearly stated otherwise before purchase.
Consumer rights
We comply with applicable UK consumer protection law, including the Consumer Rights Act 2015 and the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013. Nothing in this notice or elsewhere on our website affects your statutory rights.
Complaints and dispute resolution
If you have a complaint, please contact us first at contact@brightstepssenhub.com. We aim to respond within 14 working days. If we cannot resolve the matter, we will tell you whether we are willing or required to use an approved alternative dispute resolution provider.
Governing law
This website and purchases made through it are governed by the laws of England and Wales. This does not affect mandatory consumer protections or any right you may have to bring a claim in another court available under applicable law.
Intellectual property
Unless otherwise stated, website content—including our text, graphics and logos—is owned by or licensed to BRIGHTSTEPS&SENHUB LIMITED and protected by applicable intellectual-property law. Third-party product images, names and trademarks remain the property of their respective owners.
Liability
Nothing in this notice excludes or limits liability where doing so would be unlawful, including liability for fraud, fraudulent misrepresentation, death or personal injury caused by negligence, or your statutory consumer rights.